Q1. Which of the following are true regarding non-verbal communication?
(A) Non-verbal communication can contradict verbal meaning.
(B) The face is the most powerful channel for non-verbal communication.
(C) Being silent ensures that you block off all forms of communication.
(D) Non-verbal communication is not as effective as verbal communication.
(E) Non-verbal communication can be used as a substitute for verbal communication.
(F) We tend to move away from the people that we dislike.
Ans:- (A), (B) & (E)
Q2. Which of the following are functions of non-verbal communication?
(A) Convey spiritual messages.
(B) Complement or clarify verbal meaning.
(C) Regulate verbal interaction.
(D) Misguide the listener.
(E) Prove that human communication is better than that of the animals.
(F) Provoke the listener.
Ans:- (B) & (C)
Q3. Which of these are part of the six basic non-verbal expressions of communication?
(A) Anger
(B) Disgust
(C) Tyranny
(D) Sadness
(E) Fear
(F) Corruption
(G) Hunger
Ans:- (A), (B), (D) & (E)
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Q4. In which of the following situations will people tend to avoid eye contact?
(A) If they are shy
(B) If they are in the presence of strangers in a public space
(C) If they are very friendly and are meeting familiar people
(D) If they are incredibly interested in what the speaker is saying
(E) If they are news readers
(F) If they are honest in communication
Ans:- (A) & (B)
Q5. If you are in America, which of the following body language traits can you expect?
(A) Firm handshake when somebody visits your house as a guest.
(B) People touching your feet on visiting your house.
(C) People looking directly into your eyes when they shake your hands.
(D) People kissing your cheeks when they see you for the first time.
(E) People staring at you in public.
(F) People bowing at you deeply whenever they meet you.
Ans:- (A) & (C)
Q6. When you invade someone’s personal space, what kind of reactions can you expect?
(A) Aggression
(B) Avoiding eye contact
(C) Placing objects in between
(D) Turning attention elsewhere
(E) Becoming affectionate
(F) Warm handshake
Ans:- (A), (B), (C) & (D)
Q7. Which of the following would you select as differences between monochronic and polychronic time?
(A) Time is a scarce resource versus time is a non-existent resource.
(B) Time is a scarce resource versus time is a flexible resource.
(C) Time needs to be rationed and controlled versus time needs to be used in a malleable and harmonious manner.
(D) Time is something that needs to be strictly regimented in terms of scheduling and arranging appointments, versus time is something that can be used for multi-tasking and allowing people to drop in whenever they want.
(E) Time is something that needs to be strictly adhered to versus time is something that can be completely ignored.
(F) Time is correlative versus time is cumulative.
Ans:- (B), (C) & (D)
Q8. Which of the following implications can be made from one’s silence?
(A) The person is searching for answers.
(B) The person is feeling very agitated.
(C) The person wants to avoid you.
(D) The person is embarrassed about something.
(E) The person is really content and comfortable with you.
(F) The person is very forgetful.
Ans:- (A), (C), (D) & (E)
Q9. Which of the following body language gestures will be considered defensive?
(A) Steepled hands
(B) Crossing arms while slouched
(C) Feet pointing towards someone while standing in an upright position
(D) Open palm
(E) Feet pointing away from someone while standing in an upright position
(F) Women tucking a lock of hair behind their earlobes
Ans:- (B) & (E)
Q10. Why should we learn body language?
(A) To be more conscious of the messages we are sending out to society, mostly unintentionally.
(B) To be able to misguide people with mixed signals.
(C) To learn positive open gestures to communicate with other and to eliminate gestures that may give negative signals.
(D) Because we are unable to learn a foreign language.
(E) Because we are not good at writing.
(F) Because we can learn to feel more comfortable with people and become more acceptable to them.
Ans:- (A), (C) & (F)
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